AI FOR HVAC CONTRACTORS · MEMBERSHIP
The playbooks behind the briefing.
AI for HVAC Playbook Library: every SOP, call script, and vendor scorecard we publish — re-tested quarterly, date-stamped, and written to be handed to your CSR, not studied like a course.
- 7-day no-questions refund. If it's not useful, reply to any email — money back, no forms, no exit interview.
- No subscription surprises. One-time products are one-time. The Library reminds you 30 days before any annual renewal and cancels in two clicks via the Stripe Customer Portal.
- Human support. Every reply goes to a person.
- Secure checkout via Stripe.
- We never call or text you. Email only, ever — unless you separately ask us to.
The shelf right now
Live inventory — each item carries its last re-test or update date.
- After-hours call-handling SOPs (3 versions: owner-absent, dispatcher, answering service)
- The After-Hours Triage Script Pack (50 scripts + state consent checklist)
- AI receptionist vendor scorecards — re-tested quarterly, sample captioned on every chart
- Missed-call recovery SOPs + callback SLA templates
- The Call-Recording Consent Checklist (all 50 states; checklist framing — confirm with counsel)
- New: [monthly drop name + date]
How the re-tests work
Every quarter we re-run the vendor scorecards: same test calls, same failure-mode checks, fresh date stamp. If a vendor fixed their urgency triage, the score moves up and the changelog says so. If they didn't, the red tag stays. Sponsors buy placement, never verdicts — the scorecard page carries the firewall notice.
What's added monthly
One playbook drop a month — a new SOP set, script pack, or scorecard. Announced in the newsletter first; members get it the same week. If a month's drop wouldn't pay for the membership in your shop, we haven't done our job — tell us and we'll make the next one.
Who it's for
Owners and office managers at HVAC shops who want hand-to-CSR tools, not theory.
Who it's not for
Anyone wanting a course, a certification, or a vendor's brochure with our name on it.
Join the Library
- 7-day no-questions refund. If it's not useful, reply to any email — money back, no forms, no exit interview.
- No subscription surprises. One-time products are one-time. The Library reminds you 30 days before any annual renewal and cancels in two clicks via the Stripe Customer Portal.
- Human support. Every reply goes to a person.
- Secure checkout via Stripe.
- We never call or text you. Email only, ever — unless you separately ask us to.
7-day no-questions refund · Cancel in two clicks · Reminder email 30 days before annual renewal.
Questions
Is this just the newsletter repackaged?
No. The newsletter is the briefing — what happened, what we tested. The Library is the tools — the SOPs, scripts, and scorecards behind the verdicts, built to hand to your team.
Do the scorecards favor sponsors?
Sponsors buy the Tool of the Week slot, never verdicts. The firewall policy is public (how we make money). When a sponsor's product fails a check, the red tag stands — that's the policy.
What if my state has weird call-recording laws?
The consent checklist covers all 50 states as a checklist with "confirm with counsel" framing. It's a starting point, not legal advice — the attorney review happens at our formalization trigger and we'll say so on the page.
Can I expense it?
It's a business operations resource. Your accountant can tell you how to book it; we provide receipts.